If you think Apple isn’t going down the tubes in this post-Jobs era… take a look a this video that demonstrates their current idea of customer service and support. The video is by a very reputable PC expert, not a fly-by-night sensationalist YouTuber.
This incident is in addition to the recent news that Apple is intentionally bricking brand-new iPhones that receive screen repairs by other than Apple. Not to mention the recent we’ll intentionally dog your iPhone battery scandal.

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